Office 365 Donation Eligibility

What types of nonprofits and NGOs are eligible for a donation?

Eligible Organizations:  Nonprofits and non-governmental organizations must be recognized as charitable organizations in their respective countries in order to be eligible for Microsoft Nonprofit Programs. Eligible organizations must also operate on a not-for-profit basis and have a mission to benefit the local community that could include, but is not limited to:

  • Providing relief to the poor
  • Advancing education
  • Improving social welfare
  • Preserving culture
  • Preserving or restoring the environment
  • Promoting human rights
  • Establishment of civil society


To qualify as an eligible nonprofit organization:

  1. An organization must be a nonprofit or non-governmental organization with recognized charitable status in their respective country (equivalent to 501(c)(3) status under the United States Internal Revenue Code) and operate on a not-for-profit basis with the aim of (i) providing relief to the poor, (ii) advancing education, (iii) advancing social and community welfare, (iv) advancing culture, (v) advancing the natural environment, or (vi) another purpose Microsoft deems beneficial to the community as a whole.
  2. Public libraries may qualify as an eligible nonprofit organization without charitable status only for on-premises software donations and onlywhere such software is madeaccessible to the general public.  Public libraries are the only organizations that are eligible for on-premises software donations from Microsoft without obtaining charitable status. This is because Microsoft has made a corporate commitment to supporting public/shared access computing in public libraries, regardless of whether they have obtained charitable status.  Please visit the Microsoft Volume Licensing website for more information about licensing programs for public library operations.


The types of organizations eligible for Microsoft Nonprofit Programs if they have obtained recognized charitable status may include, without limitation:

  • Health Services and Related Activities that are independent and not owned and operated by organizations eligible for Microsoft Government, Academic or Health Programs:
  • Community Health Clinics - Outpatient facilities or free clinics established by a community (not hospitals or governments) that provide basic medical services for free or on an ability-to-pay basis and target low-income and indigent community residents.  Such clinics may also include voluntary health associations or clinics. 
  • Behavioral Healthcare nonprofits that provide mental health, chemical dependency, mental retardation/developmental disabilities services, and other psychosocial services to the community;
  • Women’s Health Centers - Free-standing women’s health organizations with the main mission of treating medical or health issues of special concern to women because of their physiology or reproductive physiology, including diseases that affect only women or mainly women;
  • Medical Research Organizations and Research Laboratories – free-standing nonprofit organizations who undertake research into the prevention or treatment of human disease, congenital or genetic conditions;
  • Hospices – Free-standing nonprofit hospices that provide time-limited, end-of-life care intended to provide relief from suffering, treatment of pain and other distressing symptoms, psychological and spiritual care, a support system to sustain the individual’s family, and care and support for loved ones following a death.
  • Rescue and Emergency Services for pre-hospital emergency care and transport, emergency search and rescue operations, and disaster preparedness and relief services, including pre-disaster education work;
  • Patient and Family Support
  • Blood Banks;
  • Trade Associations with registered charity status that have charitable aims and activities benefitting non-members;
  • Amateur sports organizations - Amateur sports clubs, team, or groups such as Youth Football Leagues;
  • Private Foundations - Private foundations that are grant-making organizations that receive the majority of assets/income from an individual, family, or corporation.
  • Museums; and Religious or faith based organizations.


Ineligible Organizations:  The following are ineligible for Microsoft software donations:

  • Nonprofit organizations that have not obtained recognized charitable status in their respective country;
  • Governmental organizations Microsoft Volume Licensing for Governments website for more information;
  • Schools, colleges and universities eligible through Microsoft academic volume licensing programs and are not eligible for Microsoft Nonprofit Programs, including nonprofit schools. Please visit the Microsoft Volume Licensing for Education website for more information;
  • Healthcare organizations included in Microsoft Health Programs are ineligible for Microsoft Nonprofit Programs. Visit the Microsoft Volume Licensing for Health website for more information. Exceptions include independent nonprofit community, behavioural and women’s health clinics; hospices; emergency services; and blood banks.
  • Commerce and Trade Associations without charitable aims or activities benefitting non-members;
  • Sponsorships of events, tables, exhibitions, or performances;
  • Fund-raising events such as luncheons, dinners, walks, runs, or sports tournaments;
  • Political, Labor, and Fraternal organizations;